Frequently asked questions
1. GROUP SIZE: Our group size in minimum 17 pax on group joining basis. There is no limitation of maximum size.
2. ACCOMMODATION AND FOODING
We provide 4 star hotel in Kathmandu with twin sharing rooms and single room with additional cost. All vegetarian meals are provided throughout the trip. Breakfast and dinner is served hot while staying in the hotels/guesthouses. We use hot cases for carrying lunch and try to keep it as warm as possible. All vegetables \ fruit (and even the dishes) are washed in a mild disinfectant solution. All water for hot drinks and other drinks is fully boiled. Water bottles may be filled with boiled water at night so that the water is cool to drink the next day. We will provide mineral throughout the trip. Please bring supplementary food/snacks like protein bars,dry nuts, dry fruits, biscuits of your choice, chocolates, chewing-gum etc for yourself or friends.
3.WHAT YOU CARRY :
We provide each client with down jacket, sleeping bag,day pack bag,traveler duffle bag.As we provide duffle bags please try to avoid suit-cases as far as possible for your own comfort and easy access.
Your back pack (provided by us), a small soft. light pack will be sufficient and must be comfortable since it is you who will be carrying it. It should contain small amount of cash, snacks, sunblock lotion, monkey cap, scarf, dust mask, woolen gloves, small towel, knife, torch, sunglass, small first aid kit, camera, binoculars - optional, reading/reference books, note book/pencil, safety pins, water bottle, toilet paper, raincoat gear and extra sweater or light jacket. Your money belt should contain money, passport, itinerary, travel agents address and telephone number, important telephone numbers, pen, copy of visa, mountain sickness medicine, reading glasses (if needed).
Your duffel bag that the truck carries will not be possible to get during the day and so be sure that you carry all the necessary things in your back pack that you require in the day’s trip
4. BOOKING AND CONFIRMING THE TOUR
Tour bookings are accepted until 45 days prior to the date of arrival in Kathmandu. Unless other prior arrangements have been made, bookings are confirmed only after receiving scanned copy of passport along with non-refundable deposit of INR 10000.00 per person for Indian Nationals and US $ 200.00 per person for Foreign nationals/NRI . Unless other prior arrangements have been made, balance of the total tour cost must be paid to us at least 30 days prior to the date of arrival in Kathmandu from India/abroad. Failing which, booking shall stand cancelled and initial deposit payment (INR 10000.00 / US $ 200.00) shall be forfeited. However, if tour is cancelled for any reasons beyond our control, deposited amount to confirm the booking will be refunded in full.
5. RISK AND LIABILITY
Heritage Tours & Travels Pvt. Ltd. will put every efforts up-to their limitation under the circumstances to conduct the Yatra as smooth and comfortable as possible. We however act as intermediary between the concerned airlines, hotels, tour operator in Tibet and local offices providing service. Heritage Tours & Travels Pvt. Ltd. is therefore not responsible for any loss, injury or damage sustained by pilgrim including those occurring due to unavoidable situations like landslide, flood, political unrest, cancellation of flight,delay in issue visa and permit, sickness,accident or any other circumstances beyond our control.
6. TIBET PERMIT AND VISA
A. All tourists willing to visit Tibet must buy a package tour from the local agent in Kathmandu directly
or through their agents abroad and Tibet visa is issued only for the duration of the tour or trekking
booked and confirmed by Tibet travel agent. Chinese Embassy, Kathmandu issues Tibet visa for
tours and trekking in Tibet. But for Indian nationals willing to go to Kailash Manasarovar, Tibet visa
is issued by Chinese embassy in Delhi. For other than Indian nationals (passports) Tibet visa will be
issued by Chinese embassy in Kathmandu. Application for Tibet visa must be made by the
government recognized travel agency in Kathmandu.
B. Scanned copy of passport (page containing name, photo, date of birth, passport No., nationality) should reach us at least 6 weeks before the commencement of tour. This copy of passport is required to process for visa authority (not for obtaining visa). Passport must be valid for at least 6 months from the date of entry in Tibet.
C.Visa is issued by Chinese Embassies only after receiving visa authority letter from Tibet Tourism Bureau (TTB), Lhasa or Foreign Affiars office.
D. Visa section in Kathmandu is open from Monday to Friday from 0900 hrs till 1100 hrs for submitting and collecting passports. But in Delhi it is open from Monday to Friday from 10 AM till 11.30 AM. All passports seeking visa must be submitted with the embassy. Copies of passports are not accepted for granting visa.
E. Only group visa on a sheet of paper is issued to ensure their Tibet entry and exit together. One passport size photograph is required for group visa for other than Indian nationals. Individual Tibet visa on passport is not issued at all. However, even a single person also can get visa on a sheet of paper.
F. Tibet Tourism Bureau (TTB) sends visa authority on the request of the local agent in Lhasa. They also issue travel permit as per the program of tour/trek booked and confirmed by the agent.
G. Local agent requests for visa authority and travel permit only after receiving passport details and full payment in advance.
H. Once visa authority is sent, there will be cancellation charge in case of cancellation.
Note : For Indian nationals entering Tibet from Nepal for Tibet tours or Kailash, Manasarovar tours and trekking, permission from Foreign Ministry of Indian Govt. is not required. Similarly, Indian nationals do not need Nepal visa. But for identification, they either must have passport or election card in their possession.